Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
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Below are 30 common GE Monogram error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
| Code | What it means |
|---|---|
| E:23 | The refrigerator's water inlet valve is not functioning correctly, preventing water flow. Models: ZIS, ZIK Fix: Technician will test the water inlet valve and replace it if it is faulty. |
| EC 40 | The refrigerator's main control board has detected a communication error between components. Models: ZIS, ZIK Fix: Technician will check wiring harness connections and may need to replace the main control board. |
| F1E | A fault has been detected in the refrigerator's defrost system, likely a failed defrost heater or thermostat. Models: ZIS, ZIK Fix: Technician will test the defrost heater and thermostat, replacing components as needed. |
| F2E | The refrigerator's temperature sensor (thermistor) is not reading correctly. Models: ZIS, ZIK Fix: Technician will test the thermistor and replace it if it is out of tolerance. |
| F4E | The refrigerator's main fan motor has a fault or is not running. Models: ZIS, ZIK Fix: Technician will check the fan motor for obstructions or electrical failure and replace if necessary. |
| F5E | The refrigerator's defrost termination sensor has failed. Models: ZIS, ZIK Fix: Technician will test the defrost termination sensor and replace it if it has failed. |
| F6E | The refrigerator's main control board has a fault. Models: ZIS, ZIK Fix: Technician will diagnose the main control board and replace it if it is determined to be faulty. |
| H11 | The oven's temperature sensor has failed. Models: ZET Fix: Technician will test the oven temperature sensor and replace it if faulty. |
| H12 | The oven's heating element has failed. Models: ZET Fix: Technician will test the oven heating element and replace it if it is not functioning. |
| H15 | The oven's door lock mechanism has failed. Models: ZET Fix: Technician will inspect and repair or replace the oven door lock assembly. |
| H21 | The oven's main control board has a fault. Models: ZET Fix: Technician will diagnose the oven's main control board and replace it if necessary. |
| P01 | The range's electronic oven control (EOC) has a fault. Models: ZGP, ZDP Fix: Technician will test the electronic oven control and replace it if it is determined to be faulty. |
| P02 | The range's main control board has a fault. Models: ZGP, ZDP Fix: Technician will diagnose the range's main control board and replace it if necessary. |
| P04 | The range's temperature sensor has failed. Models: ZGP, ZDP Fix: Technician will test the range's temperature sensor and replace it if it is out of tolerance. |
| P05 | The range's heating element has failed. Models: ZGP, ZDP Fix: Technician will test the range's heating element and replace it if it is not functioning. |
| P07 | The range's gas valve or igniter has a fault. Models: ZGP, ZDP Fix: Technician will test the gas valve and igniter system, replacing components as needed. |
| P08 | The range's door lock mechanism has failed. Models: ZGP, ZDP Fix: Technician will inspect and repair or replace the range door lock assembly. |
| Code | What it means |
|---|---|
| E00 | This is a general error code indicating a system malfunction. Specific cause requires further diagnostics. Models: ZIS, ZIK, ZGP, ZDP, ZET, ZHU Fix: Technician will perform a full diagnostic cycle to pinpoint the specific component failure. |
| F3E | The refrigerator's damper control system has a fault, affecting airflow and temperature regulation. Models: ZIS, ZIK Fix: Technician will inspect the damper control assembly and associated linkages for proper operation. |
| F7E | The refrigerator's adaptive defrost control board has a fault. Models: ZIS, ZIK Fix: Technician will test the adaptive defrost control board and replace it if necessary. |
| F9E | The refrigerator's main control board has detected an issue with the user interface or display. Models: ZIS, ZIK Fix: Technician will check the user interface board and its connections, potentially replacing the board. |
| H00 | General heating system fault. Specific issue requires further diagnostics. Models: ZET, ZGP, ZDP Fix: Technician will perform a full diagnostic to identify the heating element or control board issue. |
| H13 | The oven's convection fan motor has failed. Models: ZET Fix: Technician will inspect the convection fan motor for obstructions or electrical issues and replace if needed. |
| H14 | The oven's control board has detected an issue with the self-clean cycle. Models: ZET Fix: Technician will check the control board and related components for faults during the self-clean cycle. |
| P00 | General power or control board fault. Specific issue requires further diagnostics. Models: ZGP, ZDP, ZHU Fix: Technician will perform a full diagnostic to identify the power supply or control board issue. |
| P03 | The range's user interface or display board has a fault. Models: ZGP, ZDP Fix: Technician will inspect the user interface board and its connections, potentially replacing the board. |
| P06 | The range's convection fan motor has failed. Models: ZGP, ZDP Fix: Technician will inspect the convection fan motor for obstructions or electrical issues and replace if needed. |
| P09 | The range's self-clean cycle has encountered an error. Models: ZGP, ZDP Fix: Technician will diagnose control board and related components for faults during the self-clean cycle. |
| Code | What it means |
|---|---|
| C61 | The refrigerator's ice maker has a fault, possibly related to water fill or temperature sensing. Models: ZIS, ZIK Fix: Technician will inspect the ice maker assembly for obstructions or electrical issues. |
| F8E | The refrigerator's door switch circuit has a fault. Models: ZIS, ZIK Fix: Technician will inspect the door switches and their wiring for any issues. |
GE Monogram codes often correspond to a broader appliance issue. Match your code to a symptom below:
Call us — we've seen most GE Monogram codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with GE Monogram or its parent manufacturer. Codes shown reflect common scenarios across the GE Monogram product line; specific behavior may vary by model year and configuration.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GoogleExcellent service! My refrigerator stopped cooling, and the technician quickly diagnosed and fixed the problem. Very professional, knowledgeable, and honest. The price was fair, and everything works perfectly now. Highly recommend this company!
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GoogleTheir technician arrived on time and was very attentive to detail. Our dishwasher was repaired the same day, very happy with the service, I recommend it.
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